[Steveharry]

Hello everyone, and thank you for this wonderful software, which I think is the best in its category. I write because I have trouble using the application "Ratingfile," precisely in the "export" shall mean the part, but always stops at 95% completed .... hello and thanks

[rsjtdrjgfuzkfg]

(08-30-2015, 06:00 PM)Steveharry Wrote: I have trouble using the application "Ratingfile," precisely in the "export" shall mean the part, but always stops at 95% completed

Seems like a particular track is causing issues. To identify the issue, perform the following steps:

1. Open a new tab (for example by pressing CTRL+T in Nightingale's main window)
   
2. Enter "about:config" into the adress bar
   
3. Confirm the warning, if any
   
4. search for "extensions.ratingfile.debug"
   
5. Double-click on "extensions.ratingfile.debug". It should now be bold and hava the value "true"
   
6. Open the Error Console (Tools Menu) and move it so that you can monitor it from now on
   
7. Perform your export using RatingFile
   

The export will take longer than usual, but you should see all media items processed in the error console. Is there an error when the processing stops? If not, does it always stop at the same track (to re-run, you only need to perform the last two steps, the value of "extensions.ratingfile.debug" is preserved)?

[Steveharry]

thanks for the answer.

I have done what is required and gives me this error:


Errore: SQLite compile step: 
select entry_id, library_guid, media_item_guid, play_time, play_duration from playback_history_entries order by play_time desc
caused the error
no such table: playback_history_entries



Thanxs!

[rsjtdrjgfuzkfg]

(08-31-2015, 02:24 AM)Steveharry Wrote: Errore: SQLite compile step: 
select entry_id, library_guid, media_item_guid, play_time, play_duration from playback_history_entries order by play_time desc
caused the error
no such table: playback_history_entries

Does the file "db/playbackhistory@songbirdnest.com.db" exist within your profile folder (Linux: "~/.nightingale/some_random_letters.default", Windows: "%APPDATA%\Nightingale\some_random_letters.default")?

Can you try to re-import your whole library into another profile and try again? Does the issue persist? To do that, start Nightingale with the "-p" option and follow the instructions on screen to create a new profile. Do not delete your old profile!

[Steveharry]

Does the file "db/playbackhistory@songbirdnest.com.db" exist within your profile folder (Linux: "~/.nightingale/some_random_letters.default", Windows: "%APPDATA%\Nightingale\some_random_letters.default")?


the file is present but is 0 kb, as if it were empty.
Now I try to create a new profile ....
thanks a lot!

[Steveharry]

created the new profile by importing the whole library, and trying to export the ratings me error:
A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.

Script: chrome: //ratingfile/content/dialog.js: 35

[rsjtdrjgfuzkfg]

(09-01-2015, 02:56 AM)Steveharry Wrote: created the new profile by importing the whole library, and trying to export the ratings me error:
A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.

Script: chrome: //ratingfile/content/dialog.js: 35

The message is normal for larger libraries. You should be presented with an option to continue the script. If it still hangs, can you repeat the troubleshooting procedure (enable debug mode and look at messages) in the new profile?

[Steveharry]

The message is normal for larger libraries. You should be presented with an option to continue the script. If it still hangs, can you repeat the troubleshooting procedure (enable debug mode and look at messages) in the new profile?




using the new profile, with debug mode, it crashes on 99% without any error message ....

[rsjtdrjgfuzkfg]

(09-04-2015, 06:07 AM)Steveharry Wrote: using the new profile, with debug mode, it crashes on 99% without any error message ....

Did you glimpse anything in the error console (just before the crash) -- did it take a bit longer to process a particular file or something similar? Crashes are sadly way harder to debug than hangs...

Which OS do you use (Linux / Windows / Mac)? If you're on linux, when starting from a terminal, does that yield any output when crashing (in the terminal window)?

[Steveharry]

Did you glimpse anything in the error console (just before the crash) -- did it take a bit longer to process a particular file or something similar? Crashes are sadly way harder to debug than hangs...

Which OS do you use (Linux / Windows / Mac)? If you're on linux, when starting from a terminal, does that yield any output when crashing (in the terminal window)?

Using Windows 10, I did not see any error messages, came to 99% crashes, and to exit from Nightingale I have to close the process through Task Manager. Ratingfile creates a file, but is 0 kb ....